Employee Relations

Main topics of study:

Introduction:

  • The Influential Manager
  • Employee Relations Activities

An Overview:

  • Employers’ Interests in the Labour Market
  • Employer/Employee Common Interests
  • Processes
  • Agreements, Rules & Regulations
  • Bargaining Power & Management Behaviour
  • Skills

Parties, Processes, Outcomes & Content:

  • The Corporate Environment
  • Economic Management
  • The State as Law Maker
  • The Technology Impact
  • Balance of Bargaining Power

Employee Relations Institutions:

  • Employers’ Organisations
  • Trade Unions
  • Third Party Intervention

Employee Relations Strategies & Policies:

  • Defining Strategy
  • Defining Policy
  • Management Style
  • Management & Trade Unions

Employee Involvement & Participation:

  • The Aims of Involvement & Participation
  • The Objectives of Involvement & Participation
  • Involvement & Participation Mechanisms
  • Communication & Briefing Systems
  • Task & Work Group Involvement
  • Financial Participation
  • Representative Participation

Managing Employee Relations:

  • Purpose of Negotiation
  • Negotiating Situations
  • Industrial Negotiations & Commercial Negotiations
  • Bargaining
  • Stages in the Negotiation Process
  • Negotiation Outcomes
  • Skills Required

Disciplinary Matters:

  • Origins of Procedures
  • Current Legal Position
  • Disciplinary Procedures
  • Rules & Issues
  • Misconduct
  • Capability
  • Appeals

Grievance:

  • Definitions of Grievance
  • Grievance Take Up
  • Procedures
  • Managing Grievances
  • Resolving Issues of Grievance

Bargaining with Employees:

  • Definitions of Bargaining
  • Preparation & Aims
  • Presentation of Proposals
  • Common Ground

Redundancy Situations:

  • Redundancy & Management of Change
  • Policies & Procedures
  • The Legal Framework
  • Post Redundancy