Human Resource Management in the Public Sector

Main topics of study:

Part A: Human Resources Management in Context

Human Resource Management in a Dynamic Environment:

  • Economic Changes
  • Social and Cultural Changes
  • Technological Changes
  • Legal Environment
  • Privatisation and Contracting Out Services
  • New Public Service
  • Strategic Human Resources Management

Strategic Human Resources Management and Planning

  • Strategic Planning
  • Strategic Human Resources Management
  • Human Resources Planning
  • Strategic Human Resources Management
  • Problems and Implications of Strategic Human Resources Management
  • Changing Role of Human Resources Management
  • SHRM Audit
  • Human Resources Information Systems
  • HR Benchmarking and Return On Investment

Strategic Human Resources Management and Technology

  • Information Systems Technology
  • Organisational Change
  • Types of Information Systems
  • Information Systems Design
  • Information Technology Resource Policies
  • Human Resources Information Systems
  • Strategic Human Resources Management

Equal Employment Opportunity

  • Laws
  • Proving Employment Discrimination
  • Affirmative Action

Valuing a Diverse Workforce

  • Glass Ceilings
  • Why Diversity is Important
  • Equal Employment Opportunity
  • Compliance with Laws and Managing Diversity
  • Human Resources Implications for Managing Diversity
  • Sexual Harassment
  • Sexual Orientation
  • Employer Liability

Volunteers in the Public and Non-profit Sectors:

  • Use of Volunteers
  • Volunteer Motivation
  • Recruitment
  • Pre-recruitment Process
  • Managing Volunteers
  • Orientation and Training
  • Volunteer Recognition
  • Evaluation
  • Governing Boards

Part B: Methods and Functions of Human Resources Management in the Public Sector

Job Analysis

  • Legal Significance of Job Analysis Data
  • Job Analysis Information and Methods
  • Designing a Job Analysis Programme
  • Strategic Job Analysis
  • Job Analysis Techniques

Recruitment Selection

  • Recruitment
  • Screening Applicants
  • Psychometric Terms and Concepts
  • New Directions
  • Executive and Managerial Recruitment and Selection

Performance Management

  • Developing an Evaluation Programme
  • Rater Training
  • Who Should Rate
  • Executive Evaluation
  • Documentation
  • Evaluation Review
  • Ethical Issues in Performance Appraisal
  • Performance Appraisal Techniques
  • Alternative Performance Management Techniques


  • Equity
  • Compression
  • Grade Creep
  • Pay Differentials
  • Executive Compensation and Benefits


  • Required Benefits
  • Discretionary Benefits

Training and Development

  • Needs Assessment
  • Developing Training Objectives
  • Developing the Curriculum
  • Delivering Training
  • Evaluating Training
  • Career Development
  • Managerial and Executive Development

Collective Bargaining in the Public and Non-profit Sectors

  • History of Private Sector Collective Bargaining
  • Collective Bargaining in Non-profit Organisations
  • National and Local Organisations
  • Concepts and Practices of Collective Bargaining
  • Public Sector Distinctions
  • Non-profit Sector Distinctions
  • Privatisation of Public Services