Logistics

Main topics of study:

Logistics & the Supply Chain:

  • Definitions
  • Structuring
  • Material & Information Flow
  • Competing Through Logistics
  • Supply Chain Strategies

Serving the Customer

  • Customer Service
  • Customer Service as a Link between Logistics & Marketing
  • Customer Service & Customer Retention
  • Setting Customer Service Priorities

Value & Logistics Costs

  • Sources of Value
  • Representing Logistics Costs
  • Activity-based Costing
  • Balanced Measurement Portfolio
  • Supply Chain Operations Reference Model

Managing Logistics Internationally

  • Drivers & Logistics Implications of Internationalisation
  • Trend Towards Internationalisation
  • Challenge of International Logistics & Location
  • Organising for International Logistics
  • General Tendencies

Managing the Lead Time Frontier

  • Role of Time in Competitive Advantage
  • P:D Ratios & Lead Time Gap
  • Time-based Mapping
  • Managing Timeliness in the Logistics Pipeline
  • Method for Implementing Time Based Practices

Just-In-Time & Lean Thinking

  • Just-In-Time
  • Lean Thinking
  • Vendor-managed Inventory
  • Quick Response

The Agile Supply Chain

  • Market Winners & Qualifiers
  • Agile Practices

Managing the Supply Chain

  • Collaboration in the Supply Chain
  • Efficient Consumer Response
  • Collaborative Planning
  • Forecasting & Replenishment
  • Managing Supply Chain Relationships
  • Framework for Managing the Supply Chain

Partnerships in the Supply Chain

  • Choosing the Right Partnership
  • Partnerships in the Supply Chain
  • Supply-based Rationalisation
  • Supplier Networks
  • Supplier Development
  • Implementing Partnerships

Logistics Future Challenge

  • New Supply Chain Environment
  • Key Management Challenges
  • Role of the Internet
  • Implementation Issues