Operations Chain Management

Main topics of study:

What is Purchasing?

  • Definition
  • Organisational Buyers
  • Purchasing, Profitability & Added Value
  • The Evolution of Purchasing
  • Purchasing & Change
  • The Status of Purchasing

Purchasing Strategy

  • Definition
  • Levels of Strategy
  • The Strategic Planning Process
  • Purchasing Strategy
  • Environmental Scanning
  • Strategy Formulation
  • Strategy Implementation
  • Strategy Evaluation & Control
  • Strategic Options

Purchasing Organisation

  • Organisational Design & Structure
  • Approaches to Organisation Structures
  • Centralised Purchasing
  • Purchasing & Its Functional Interfaces
  • The Internal Organisation of Purchasing Departments
  • Purchasing & Supply in Group Undertakings
  • Horizontal Organisations
  • Supply Chain Management
  • Materials Management
  • Logistics Management
  • The Contribution of Purchasing to Supply Chain Management

Purchasing Procedures

  • Introduction
  • Traditional Purchasing Procedures
  • The Inefficiencies of Traditional Procedures
  • Legal Aspects of Ordering Procedures
  • The ‘Battle of the Forms’
  • Purchasing Records
  • Small Orders
  • Purchasing Manuals

Purchasing & IT

  • Introduction
  • Management Information Systems (MIS)
  • Information Technology (IT)
  • IT & Competitive Advantage
  • Computer Systems
  • Computer Operation
  • A Typical Computerised Purchasing Application Flowcharts
  • Essential Features of a Computerised Supplies System
  • Some Computer Applications Relevant to Purchasing
  • Some Advantages of Computerised Purchasing
  • Telecommunications & Networks
  • Electronic Commerce
  • Electronic Data Interchange
  • Electronic Funds Transfer (EFT)
  • Electronic Mail
  • Smart Cards
  • Bar Coding
  • Electronic Catalogues
  • Security & Legal Issues
  • The Impact of IT on Purchasing & Supply

Human Resources in the Supply Chain

  • Introduction
  • Human Resource Planning
  • Job Analysis
  • Recruitment & Selection
  • Performance Appraisal
  • Training & Development
  • Purchasing & Pay
  • Motivation, Communication & Commitment
  • Communication
  • The Management of Change
  • Teamwork & Multinational
  • Teams
  • Management Styles & Leadership
  • Strategic Aspects of HRM Applied to Purchasing

Specifying & Assuring the Quality of Suppliers

  • Introduction
  • What is Quality?
  • The Importance of TQM
  • The Specification of Quality
  • Product & Production Design & Re-Design
  • Specifications
  • Standardisation
  • Value Analysis & Engineering
  • The Implementation of Quality
  • Quality Control & Assurance
  • Quality Systems
  • Independent Quality Assurance & Certification
  • Tools for Quality & Reliability
  • Failure Mode & Effects Analysis (FMEA)
  • Quality Circle & Task Teams
  • The Cost of Quality
  • Purchasing & Quality

Matching Supply with Demand

  • Definitions
  • Inventory Classifications
  • The Aims of Inventory Management
  • The Right Quantity
  • Demand
  • The Economics of Stock Management
  • ABC Analysis
  • Variety Reduction
  • Economic Order Quantities (EOQs)
  • The Quantity Discount Model
  • Lead Times
  • Forecasting Demand
  • Fixed Order & Period Review Systems
  • Materials Requirements Planning (MRP)
  • Distribution Requirement Planning (DRP)
  • Just-In-Time Purchasing (JIT)
  • Optimised Production Technology (OPT)
  • Lot Sizing
  • Safety
  • Stocks & Service Levels
  • Special Inventory Factors

Sourcing

  • Sourcing Levels
  • Sourcing Information
  • Analysis of Market Conditions
  • Directives
  • Sources of Supply
  • Suppliers Assessment & Appraisal
  • Supplier Performance Rating
  • The Supplier Base
  • Make or Buy Strategies & Tactics
  • Outsourcing
  • Outsourcing Purchasing
  • Tiering
  • International Sourcing
  • Partnership Sourcing
  • Forming Successful Partnerships
  • Reciprocal Trade
  • Countertrade
  • Intra-Company Trading
  • Subcontracting
  • Local Suppliers
  • Small or Large Suppliers
  • Sourcing Decisions
  • Factors in Deciding Where to Buy

Contrasting Approaches to Supply

  • Introduction
  • Industrial Products
  • Capital Investment Items
  • Buying Used Equipment
  • Evaluating Capital Investments
  • Selecting Suppliers of Capital Items
  • Leasing
  • The Buyer & Capital Investment Purchases
  • Production Materials
  • Raw Materials
  • Futures Dealings
  • Methods of Commodity Dealings
  • Component Parts & Assemblies
  • Production Materials & Bills of Materials
  • Consumables
  • Construction Supplies & Bills of Quantities
  • Goods for Resale in Wholesaling & Retailing

Storing Supplies

  • Storage & Supplies
  • Type, Location & Siting of Storage Facilities
  • Storage & Materials
  • Handling Equipment
  • Assessment of Storage Requirements
  • Stores Layout
  • Identification of Stock Items
  • Surplus

Controlling Prices & Costs

  • Price
  • The Conditions for Perfect Competition
  • Imperfect Competition & Monopoly
  • UK Competition Legislation
  • Price Information
  • Pricing Agreements
  • Variations to Firm & Cost
  • Price Agreements
  • Price Analysis
  • Price Variation & Adjustment Currency Management
  • Incoterms

Support Tools

  • Tendering
  • Debriefing
  • Post-Tender Negotiation (PTN)
  • Forecasting Techniques
  • Techniques of Investment Appraisal
  • Application of Costing Techniques
  • Life Cycle Costing
  • Target Costing
  • Absorption Costing
  • Activity-based Costing (ABC) & Management
  • Standard Costing
  • Budgets & Budgetary Control
  • Learning Curves
  • Project Management
  • Scheduling
  • Models & Simulation Approaches

Negotiation

  • Introduction
  • Definitions
  • Approaches to Negotiation
  • The Content of Negotiation
  • What is an Effective Negotiation?
  • Factors in Negotiation
  • The Process of Negotiation
  • Pre-Negotiation
  • The Actual Negotiation
  • Post-Negotiation
  • Global Negotiation

Purchasing Research, Performance & Ethics

  • Purchasing Research
  • Purchasing Performance & Control
  • The Aims of Performance Measures
  • The Prevalence of Purchasing Performance Measures
  • Principles of Performance Measures
  • Methods of Evaluating Purchasing Performance
  • Accounting Approaches
  • Comparative Approaches
  • The Purchasing Management Audit Approach
  • Management by Objectives (MBO)
  • Purchasing & Fraud
  • Whistle-Blowing
  • Purchasing Ethics